Effective Date: 11/2/25
Welcome to VeroForma. These Terms and Conditions govern the use of our website, services, and any transactions that occur on or through our website. By accessing or using our website, you agree to comply with these Terms. If you do not agree to these Terms, you must refrain from using our website.
1.1 Order Cancellation: We reserve the right to cancel or withdraw any services or products at our discretion, including but not limited to issues with product availability, payment problems, or technical errors. If your order is canceled after payment has been processed, we will refund the full amount.
1.2 Return and Refund Policy: You may request a refund or exchange in accordance with our return policy. Please refer to our Returns and Exchanges section on the website for detailed instructions.
2.1 Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other methods listed at checkout. All transactions are processed securely.
2.2 Pricing and Payment: All prices listed on our website are in AUD (Australian Dollar). We reserve the right to modify our prices at any time without prior notice. By completing a purchase, you confirm that the payment method provided is valid and that you authorize us to charge the total order amount, including any applicable taxes or shipping fees.
2.3 Financial Security: We employ reasonable security measures to protect your financial transactions. However, we are not responsible for any errors or unauthorized transactions beyond our control.
3.1 Website Downtime: We strive to provide continuous access to our website; however, we cannot guarantee that our website will be free from interruptions, errors, or downtime due to technical issues or maintenance.
3.2 Liability for Information Errors: While we make every effort to ensure that product descriptions, prices, and other information on the website are accurate, we cannot guarantee the absence of errors. We reserve the right to correct any errors at our discretion.
4.1 Ownership of Content: All content on our website, including images, logos, graphics, and text, is protected by copyright and owned by VeroForma unless otherwise stated.
4.2 Usage Rights: You may view, download, and print materials from our website for personal, non-commercial use only. Any unauthorized use of our content for commercial purposes, including reproduction, distribution, or adaptation, is prohibited.
4.3 Attribution: If you are permitted to use our content, you must provide appropriate attribution to VeroForma and comply with any additional terms specified.
4.4 Prohibited Use: You may not use our content in any way that violates intellectual property rights or creates any misleading impression of endorsement or association.
5.1 Prohibited Conduct: By using our website, you agree to refrain from engaging in any unlawful or harmful activities, including but not limited to:
5.2 Moderation of Content: We reserve the right to monitor user behavior and content posted on our website. We may remove any content or disable accounts that violate these Terms.
6.1 User Accounts: To access certain services on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.
6.2 Account Suspension or Termination: We reserve the right to suspend or terminate any user account at our discretion, including if we suspect fraudulent activity, violations of these Terms, or unlawful behavior.
7.1 No Liability for Losses: VeroForma is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to lost profits, data loss, or personal injury.
7.2 Indemnification: You agree to indemnify and hold VeroForma harmless from any claims, damages, or losses resulting from your use of our website or violation of these Terms.
8.1 Changes to Terms: We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Please review these Terms periodically for any updates.
8.2 Governing Law: These Terms will be governed by the laws of Australia, and any disputes shall be resolved in the courts located in Brisbane.
8.3 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
VeroForma
[Email Address]
[Phone Number]
[Address]
At VeroForma, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a return policy under the following conditions.
You may return any items within 14 days from the date of delivery. After 14 days, unfortunately, we will not be able to process any returns or exchanges.
In order for your return to be accepted, the item(s) must meet the following criteria:
We accept returns for the following reasons:
If your return does not fall into one of these categories, please contact our customer service team for assistance.
To initiate a return, please follow these steps:
Once we have received your returned item(s) and inspected their condition, we will process your refund. Refunds will be issued in the same payment method used for the original purchase.
If you have any questions or need assistance with your return, please contact our customer service team:
We are happy to assist you and ensure your return process is as smooth as possible.
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